Compass Insurance Agency Reviews

Alexus Struble

Rated 5.0 out of 5
May 12, 2023

Jake S. at Compass Insurance deserves a raise! The amount of time and passion he spent to make sure I received exactly what our family needed. He was able to find us the perfect plan for home and auto. Dealing with everything and letting us know when it’s finished. Highly recommend him!

Alexus Struble

Chanel O'Brien

Rated 5.0 out of 5
May 3, 2023

Moved to Grand Rapids and needed homeowners insurance. Working with James from Compass Insurance was so easy. He was responsive and was able to find me a great deal. 10/10 would recommend to anyone looking for insurance.

Chanel O'Brien

Darrin Desrosiers II

Rated 5.0 out of 5
April 11, 2023

Mike and the team at the Byron Center location have helped me find the best valued home / auto / boat policies for the last 7 years. They are extremely knowledgeable and have gone above and beyond to assist me with the few claims I’ve had to make. I have recommended their services to family and friends and will continue to do so!

Darrin Desrosiers II

Matt Tomes

Rated 5.0 out of 5
April 1, 2023

Jim and his staff did a great job finding us a reduced rate on our insurance while still ensuring we had the coverage we need!

Matt Tomes

Doug F

Rated 5.0 out of 5
March 14, 2023

Always quick to respond to changes and accommodate my needs – I highly recommend!

Doug F

Matt Yukich

Rated 5.0 out of 5
March 1, 2023

Longtime member who has always been met with a warm welcome and a prompt reply to any issues that have arisen over the years!

Matt Yukich

jim whiteford

Rated 5.0 out of 5
February 12, 2023

This team is the best! They provide thorough reviews of your policies and great customer service!

Jim Whiteford

David Degeneffe

Rated 5.0 out of 5
February 11, 2023

Always responsive to requests for quotes, changes to policies, and help with claims.

David Degeneffe

Ricky Desrosiers

Rated 5.0 out of 5
February 10, 2023

I’m not sure you can find another insurance company out there that is willing to go the extra mile at any time of the day to make sure you are 100% Satisfied with service they provide you. Will be a lifetime customer!!

Ricky Desrosiers

Jessica Desrosiers

Rated 5.0 out of 5
February 1, 2023

My Compass Insurance agents have always been extremely helpful with anything I have ever needed. Highly recommend.

Jessica Desrosiers

Kimberly Breuker

Rated 5.0 out of 5
January 30, 2023

Michael Hoffman is so great to work with! He saved us so much money. The process was so easy!

Kimberly Breuker

Tony Signore

Rated 5.0 out of 5
January 16, 2023

I’ve been a customer for many, many years. Professional and courteous are two words I would use to describe my experience with Compass.

Tony Signore

Noah Hoekstra

Rated 5.0 out of 5
January 3, 2023

Jim and Mike are great! Super helpful and friendly. I would for sure recommend the Byron Center branch of Compass to anyone who is in need of insurance.

Noah Hoekstra

Drew Wall

Rated 5.0 out of 5
April 21, 2020

Jim Blauww did a phenomenal job assisting me in changing my insurance company. Not only did save me a lot of money but he was able to offer me more coverage. All that savings helped me to buy a new Truck! I had been with my prior carrier for over 10 years and was hesitant to switch but Compass made the process painless. Thank you Jim and the Compass Team!!

Drew Wall

Ryan Farrell

Rated 5.0 out of 5
April 21, 2020

I have been with compass the past two years and they have been a great company! Jim did a great job to get us the coverage we needed!

Ryan Farrell

Melody Cepko

Rated 5.0 out of 5
April 21, 2020

James Blaauw is my insurance agent here, and boy oh boy did he go above and beyond! I got into an accident and he was able to help me through the whole process and made me feel like a very valued client. James even spoke with the other person in the incident and was able to give us options. The woman that was on the other side of the accident was also so pleased with James, that now she is considering switching to compass as well! All of the employees here are a pleasure to speak with! Thank you James and Compass insurance!

Melody Cepko

chelsDC

Rated 5.0 out of 5
April 21, 2020

Melissa and James are wonderful. They are professional, thorough and good communicators. I was never left wondering what was going to happen “next” they updated me with new info as they received it. I love that!! Thanks again, to the both of you, for working with me.

chelsDC

Augustino Amato

Rated 5.0 out of 5
April 21, 2020

I work with hundreds of Agencies and Agents across the nation and Compass Agency (Michael Hoffman specifically) is the most professional, courteous, friendly and efficient agency and agent I have had the pleasure to work with. Not to mention their product is top notch as well. I highly recommend them

Augustino Amato

Samantha Kinkema-Dekam

Rated 5.0 out of 5
April 21, 2020

Michael and Michelle are absolutely wonderful! Very responsive to questions and make you feel comfortable and knowledgeable about your policy. They work for you so you don’t have to worry about the little things. Thank you!

Samantha Kinkema-Dekam

Megan M. Bolt

Rated 5.0 out of 5
April 17, 2020

Michael and Michelle have been nothing but amazing!! Becoming a 1st time home buyer last year and all the questions moving and chaos that goes along with that, they both were on top of it!! Not only did they find us great home insurance, my car insurance was way lower than I had ever thought!! I was quoted 2700 a year for moving out of Kent County from my last insurance company. AAA coverage is not only less than half that a year they even towed a broken truck 200 miles for us!! To say I’m impressed is a lil understated!!! Thanks so much for all your hard work and help!!!

Megan M. Bolt